Something stopped
working?
Tell us what you see. Support is available Monday to Friday, 09:00–18:00 UK time. We do not promise a fixed response time.
What support covers
- Laptops, phones and tablets used for work
- Email, accounts and password resets
- Apps and websites we built, and ones we did not
- Store or hosting account confusion
Help us help you
- What were you trying to do?
- What happened instead? Exact error words help.
- Device and app or browser version.
- Has it ever worked?
Prefer to talk? Call +44 7862 617218 or email [email protected].
Support request
Support FAQ
Do I need to pick a service?
No. For general IT problems, leave the services empty.
Can you access my computer remotely?
Only if we agree it together, with a tool you are comfortable with, while you are present.
Should I send passwords?
Never. We will never ask for a password by email or form.